Discover how emerging technologies are transforming business processes across industries. Our analysis shows a 47% increase in automation adoption since 2020.
Key findings from our annual digital transformation survey reveal what Kenyan businesses are prioritizing this year.
Streamline customer relationship management with Zoho CRM.
Creates professional invoices, sending them to customers, and managing payments.
Manage financial transactions, track income and expenses, and stay compliant with tax obligations.
Helps employees record expenses, manage travel, and streamline the approval and reimbursement process.
Helps businesses build and manage their online stores.
Streamlines the entire billing workflow, offering features like automated invoice creation, expense tracking, and payment handling..
Kenyan businesses are accelerating their digital transformation journeys, driven by the need for efficiency, compliance, and competitive advantage. Zoho's annual survey reveals a clear trend toward adopting unified platforms that streamline operations, enhance customer engagement, and support remote work.
Despite the enthusiasm, Kenyan businesses face critical challenges:
Limited access to analytics tools makes quantifying benefits difficult
High upfront costs deter SMEs from cloud adoption
Meeting KRA's VAT and TIMS regulations remains challenging
Technical know-how and resistance to change slow adoption
Kenyan businesses are adopting practical approaches to measure impact:
A Nairobi SME using Zoho Books Kenya automated VAT compliance, reduced manual errors by 75%, and freed staff for strategic tasks.
Zoho enables transformation through:
Next Step: Discover how Zoho's local partners can customize solutions for your business.
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