Frequently Asked Questions

Get answers to common queries about our automation solutions

🚀 Getting Started

How do I get started with DMG Business Automation?

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Simply reach out through our Contact page or book a free consultation. We'll schedule a discovery call to understand your needs, and from there, propose the best automation solution for your business.

What is the first step once I decide to work with you?

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Once you decide to proceed, we begin with a process review and needs analysis to map out your current workflows and define automation goals. This leads into system setup, customization, and training.

🏢 Our Services

What services do you offer?

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We provide business automation solutions, including CRM and ERP integration, accounting automation, and workflow optimization. Our expertise in Sage and Zoho ensures seamless implementation for businesses seeking efficiency.

How much do your services cost?

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Our pricing depends on the scope of automation required. We offer customized solutions based on your business needs and provide transparent pricing during our consultation process.

💼 Benefits

How can automation benefit my business?

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Automation reduces errors, saves time, and enhances decision-making by providing real-time insights. Whether it's managing invoices, tracking inventory, or automating reports, our solutions streamline operations for improved productivity.

How quickly will I see results from automation?

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Most clients notice immediate efficiency improvements after implementation. Time savings are often visible within the first month, while more comprehensive benefits like improved decision-making become apparent over 3-6 months.

🎓 Training

Do you offer training?

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Yes! We provide hands-on training for your team to effectively use Sage and Zoho tools. Our goal is to ensure smooth adoption, helping your business fully leverage automation capabilities.

How long does the training process take?

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Our standard training typically involves 3-5 sessions of 2 hours each, spread over a couple of weeks. However, we customize the training schedule based on your team's size, existing knowledge, and the complexity of the implemented systems.

🏭 Industries

What industries do you serve?

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We serve various industries, including finance, healthcare, retail, and NGOs. Our solutions are customized to meet the unique needs of each sector, ensuring optimal results.

Do you have experience with my specific industry?

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We have experience across multiple industries and approach each new industry with thorough research and analysis. Our automation principles work across sectors, and we adapt our solutions to your specific industry requirements.

🛠️ Support

What support do you offer?

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Our support includes system monitoring, troubleshooting, updates, and improvements. We ensure your automation solutions remain efficient and up-to-date, providing ongoing assistance whenever needed.

Do you offer post-implementation support?

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Yes, we offer comprehensive support packages after implementation. Our standard support includes regular check-ins, system maintenance, and priority assistance for any issues that arise. We also provide advanced support options for more complex requirements.